Payment Methods

Contact us:

Email: global@vitalabo.com

Hotline for Austria: 0800 55 66 40 500

Hotline times: Mon - Thu: 9 - 16, Fri: 9 - 14

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Cash in Advance for Customers from Austria

Cash in Advance for Customers from Austria

This form of payment allows you to easily transfer the payment to our bank account. Once the payment reaches our account, the order will be processed. 

An order confirmation email is sent to the email address provided once an order is successfully completed. The email contains our banking details. Please ensure that the order number is entered in the "Reason for Payment" field, which helps us link the payment to your order. As soon as the payment clears, the order will be processed. Generally, transfers take between 2 and 5 days to reach our account. 

Please use the following bank details for your transfer: 

Account information for Austria:
Account holder:niceshops GmbH
IBAN:AT41 3900 0002 0105 5433
BIC:RZKTAT2KXXX
Bank Name:Raiffeisenlandesbank Kärnten
Bank Address:Raiffeisenplatz 1, 9020 Klagenfurt

Bank Transaction Information 
SEPA transactions allow you to make a domestic bank transfer. The buyer and seller are each liable for bank charges incurred in their country. 

Orders placed in a country that is not part of the European Union may be charged additional bank fees. 

Paypal

When the Paypal payment method is selected, you are directed to the Paypal website after the order is completed. There you are prompted to enter your Paypal particulars and confirm the payment. 

Within minutes, the payment is transferred to our account and the order is cleared for processing. 

Payments are deducted from the Paypal account immediately, irrespective of the availability of products at the time the order is placed. Be sure to check the estimated date of delivery displayed on the "My Basket" page before placing an order. 

Additional fees may be incurred when selecting Paypal as a form of payment. These fees are settled by our company. You, as a customer, do not bear these additional charges. 

Cash on Delivery

Cash on Delivery

Cash on Delivery entails handing the outstanding cash payment over to the courier who is delivering the package. Please be sure to have the full payment at hand when the delivery takes place. Cash on delivery payments can be made for amounts ranging between € 0,00 and € 500,00.

Cash on Delivery Fees:

Cash on Delivery cost (in addition to regular delivery costs) + € 5,90

The payment collected at delivery is then transferred to our account.

Amazon Pay

Amazon Pay makes your shopping experience on VitalAbo Europe more convenient by using information already stored in your Amazon account.

Simply log in using your Amazon account details and select the payment method and shipping information already saved in your account. Thus, you are able to settle the payment via our website without needing to enter your shipping information or preferred payment method. Amazon Pay is a safe and easy-to-use feature that accelerates the payment process.

You shall receive an email from Amazon Pay with confirmation that the payment has been authorised. The order confirmation and invoice are sent to you by VitalAbo Europe .

Your purchase incurs no transaction fee, no membership fee, no currency conversion fee, no foreign transaction fee, and no other fees. Your card issuer, however, may add a foreign transaction fee if your card was issued in a country different from the merchant’s, as well as any other fees described in the terms and conditions for your card.

PLEASE NOTE: The VitalAbo Europe Terms and Conditions apply when using Amazon Pay.

Generally, you do not need to disclose your payment information to others (third-parties) when you use Amazon Pay. Your payment method information is not shared with VitalAbo Europe .

Klarna (Billpay)

Klarna (Billpay)

Selecting Klarna as a form of payment allows you to settle the outstanding payment within 14 days after receiving your purchase. The invoice contains both the account details and payment reference which is sent by Klarna via email. The payment is to be settled via Klarna using the information visible on the invoice. Alternatively, the invoice can be downloaded on the Klarna website or App.

Please DO NOT transfer the outstanding sum to niceshops GmbH. The payment details are sent to you directly from Klarna.

The following information is required in order to settle the Klarna payment:

  • Date of birth
  • Telephone number
  • Email address

Note: The Klarna payment expiry date is not dependent on our 30-day Return Policy. The payment is to be settled with 14 days from the billing date.